Privacy Policy

Our Promise to Keep Your Information Secure and Confidential
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Last Updated: 2025.05.06

At Pure Cleaning Service, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or interact with our website (purecleaning.qa) and our services.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, address, and service preferences when you fill out contact forms or request services.

  • Usage Information: Website browsing activity, device information, and IP address for analytics and performance tracking.

  • Service History: Records of services requested or performed for customer support and service quality improvement.

 

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our cleaning and maintenance services

  • Respond to inquiries and customer service requests

  • Send important service updates or promotional offers (with your consent)

  • Improve our website functionality, user experience, and service delivery

  • Comply with legal obligations

 

3. Data Security

We implement appropriate technical and organizational measures to:

  • Protect your data against unauthorized access, alteration, disclosure, or destruction

  • Ensure secure storage of sensitive information

  • Limit access to your personal data to only authorized personnel

 

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following cases:

  • With service providers who assist in operating our website or business (under confidentiality agreements)

  • When required by law or legal process

  • To protect our rights, property, or safety and that of our customers

 

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance website performance and user experience

  • Analyze traffic and visitor behavior

  • Personalize content and ads (if applicable)

You can manage cookie preferences through your browser settings.

 

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications at any time

  • Raise concerns or complaints about data privacy by contacting us directly

 

7. Data Retention

We retain your personal data only as long as necessary for:

  • Providing our services

  • Legal or regulatory compliance

  • Resolving disputes and enforcing our policies

 

8. Confidentiality & Trust

We respect the privacy and confidentiality of every client. Any personal or property-related information shared with Pure Cleaning is handled with strict discretion and professionalism.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal obligations. The latest version will always be available at [purecleaning.qa/privacy-policy].

 

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 Email: support@purecleaning.qa
📞 Phone: +974 30103012
🌐 Website: https://purecleaning.qa

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